Cole Haan - Will not buy from ColeHann online again!
Cole Hann has the worst online customer service. Two issues:
1. I submit an order for two pairs of oxford. Right after I submit, I read the review saying the show run small. I called immediately asking if I could change the size, the answer is NO, NOTHING WE CAN DO. So fine, I placed the order, I take the responsibility.
2. Then the shoe arrive. One pair is fine. The other pair, it's dirty! Dirty on the bottom and it has a square where a sticker used to be. Cole Hann is selling USED , RETURNED, or FLOOR SAMPLE as new shoes. What angry me the most is when I called, the customer lady had the nerve telling me that I was trying to make up excuse to return the shoes. I told her straight the size actually worked out fine. But they shouldn't be selling used shoes as NEW SHOES. She make it sounds like I'm trying to *** them into return the shoe. THIS IS THE LAST TIME I'LL EVER BUY FROM THEM! NOT WORTH THE TIME!
More Review Details
- Product or service
- Horrible Customer Service
- Review category
- Auctions and Internet Stores
You May Also Like
- "Mr. George Boulos of CANADA, using a false USA Address (a Post Office Box) bout a first day cover from me that was autographed by various astronauts. This cover was..."
- "I just recently decided to start bidding on Quibids. I thought it was pretty nice, until I decided to hover my mouse over one of my competitors. I looked at..."
- "I got an offer of $200 for my iPhone 5. I accepted the offer and sent them a perfect phone. Today they emailed me that upon inspection the back of..."
- "The hurricane wv (teays valley) store has the greatest employees of all speedways in our area. But i am legally blind. Once a month i get a hot chocolate using..."
- "This app is so close to a scam, but not, I'm surprised the pros haven't completely rioted yet. Yes, it looks all snazzy and cool with its neato UI/UX design..."
- "I have ordered several things over several years and absolutely love the gear that I get. I understand that the wait is long on some things but the quality is..."
- "Bought their 5 layer cover with soft,flannel lining which included free lock and cable for my Mustang Shelby GT convertible. When I saw the lock and cable were not included..."
- "I bought sequoia coffee table 7 months ago , and it came damaged, where I had to call the customer service many many times before they responded, I even asked..."
- "In April of this year I ordered. A Seal Skin Supreme Touring cover for my Harley. invoice id 100026560 and paid through Pay.Pal. After 90 days the outer covering turned..."