Product: Cole Haan Shoes Clear all filters (11 of 11 reviews match)
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These are premium shoes with premium prices that while Cole Haan treat their customers like they are classless. This is obviously a defect that they stick to the customer. I have now shopped another store for shoes (first time in 20 years). Will not buy Cole Haan with...
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2.3
Product
Cole Haan Shoes
I didn't like
  • Handling of manufacture defect
#999036
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I have four pairs of dress shoes from these clowns and two of them the Nike air heel on the men's dress shoes fell apart like i was walking on hot coals????(First time wearing) They are still brand new! I never in my 50 years of life seen such poor customer service and...
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Anonymous
Tanya

They are the worst to deal with!!!!! And the product has gone down hill so bad that i will never purchase with them again!!Tanya

1.0
Product
Cole Haan Shoes
I didn't like
  • Poor quality for the price
  • Poor customer service
  • Customer service
#990451
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Attention Consumers: I ordered 4 pairs of shoes from Cole Haan online. All 4 pairs are very poor quality. You can find better craftsmanship at Target. The materials are inferior, they are not true to size, overall a complete waste of money. Too bad two pair were...
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2.4
Cole Haan Boyes Hot Springs, California
Product
Cole Haan Shoes
#773318
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Purchased a pair of shoes from a Canadian Cole Haan outlet. Returned back to the US and noticed same pair of shoes were significantly cheaper at the US outlet store. Back of receipt clearly states Cole Haan would do a one time price adjustment if the purchase was...
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Product
Cole Haan Shoes
#731407
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On 8/4 around 4 pm I stopped by at your 620 5th Ave store, around Rockefeller Center to shop for my child shoes. I bought two items on final sale and one at a full price. I got home last night at 10 pm and asked my child to try those. He couldn't even fit into a shoe...
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3.3
Product
Cole Haan Shoes
#678396
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Cole Haan - Will not buy from ColeHann online again!
Cole Hann has the worst online customer service. Two issues: 1. I submit an order for two pairs of oxford. Right after I submit, I read the review saying the show run small. I called immediately asking if I could change the size, the answer is NO, NOTHING WE CAN DO. So...
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Anonymous
truth teller

Girl...stop it. More than likely this was a floor sample, however, the shoe looks barely tried on, due to a. the style and b. the size. I'm guessing you wear either a 5.5 or a...

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Cole Haan Shoes
#472305
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Cole Haan - Shoes got 2 flat tires and sides busting out.

#1067179
2.4
Details
On job interview today my cole haan fell apart during my interview. Shoes got 2 flat tires and sides busting out. The top part of my shoes are still are in excellent shape, but the soles are screwed. I do not believe a shoe store can repair them, especially with the Cole Haan Design and Craftmanship . So I am lost for words. The bad part is they was a gift.
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Cole Haan Shoes Review

#1029946
1.8
Details
I send a defected pair of shoes back to Cole Haan, with the incorrect model number, clearly purchased from the online site. They are returning the because of the incorrect model number, not because they were defected.
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Cole Haan Shoes Review

#988400
1.0
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I had the worst customer service ever with Cole Haan I ordered a shoe online that didn't fit well and called customer service many times for a return label and the never kept their word for it and I'm completely disappointed for the shoe that didn't fit and my money that I can't return
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Cole Haan Shoes Review

#908401
Cole Haan stopped putting Nike Air soles on their product I loved. Don't be fooled by the similar look. Only when you buy the new line will you find out how much they suck. So uncomfortable you wonder what happened. Look at the name on the bottom of the sole. Don't make the same mistake.
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Cole Haan Shoes Review

#741828
I have been a customer of Cole Haan for many years and generally I love the shoes but the last pair of flats I purchased in Bloomingdales last year developed a hole in the toe I don't wear them everyday and really disappointed please advise
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