Product: Cole Haan Shoes Clear all filters (0 of 13 reviews match)
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Cole Haan - Waste of time and money

Returning my 5 pair in 3 days. I can imagine you can get better shoes at Payless. Poor leather quality. Dismal stitching. Toxic smelling glue. Stick with Paul Evans, Allen Edmonds, or Bruno Magli.
2.4
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Cole Haan Shoes
#1215012
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I purchase several shoes from Cole Hann I thought they had quality shoes and excellent customer service.I was wrong. After ordering shoes before, I decided to order my another pair, which came after a few days. I open the box and almost fainted, it was a chemical smell...
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Anonymous
Jim shuck

Same issue, what the heck chemicals do these use in these new shoes... stink up my closet and my feet! Someone at that company needs to jump on this issue... nice style and pr...

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Cole Haan Shoes
#1174217
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Cole Haan - Shoes got 2 flat tires and sides busting out.

On job interview today my cole haan fell apart during my interview. Shoes got 2 flat tires and sides busting out. The top part of my shoes are still are in excellent shape, but the soles are screwed. I do not believe a shoe store can repair them, especially with the Cole Haan Design and Craftmanship . So I am lost for words. The bad part is they was a gift.
2.4
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Cole Haan Shoes
#1067179
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Cole Haan Shoes Review

I send a defected pair of shoes back to Cole Haan, with the incorrect model number, clearly purchased from the online site. They are returning the because of the incorrect model number, not because they were defected.
1.8
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Cole Haan Shoes
#1029946
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These are premium shoes with premium prices that while Cole Haan treat their customers like they are classless. This is obviously a defect that they stick to the customer. I have now shopped another store for shoes (first time in 20 years). Will not buy Cole Haan with...
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2.3
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Cole Haan Shoes
I didn't like
  • Handling of manufacture defect
#999036
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I have four pairs of dress shoes from these clowns and two of them the Nike air heel on the men's dress shoes fell apart like i was walking on hot coals????(First time wearing) They are still brand new! I never in my 50 years of life seen such poor customer service and...
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Anonymous
Tanya

They are the worst to deal with!!!!! And the product has gone down hill so bad that i will never purchase with them again!!Tanya

1.0
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Cole Haan Shoes
I didn't like
  • Return procedure
  • Customer service
  • Exchange policy
#990451
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Cole Haan Shoes Review

I had the worst customer service ever with Cole Haan I ordered a shoe online that didn't fit well and called customer service many times for a return label and the never kept their word for it and I'm completely disappointed for the shoe that didn't fit and my money that I can't return
1.0
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Cole Haan Shoes
#988400
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Cole Haan Shoes Review

Cole Haan stopped putting Nike Air soles on their product I loved. Don't be fooled by the similar look. Only when you buy the new line will you find out how much they suck. So uncomfortable you wonder what happened. Look at the name on the bottom of the sole. Don't make the same mistake.
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Cole Haan Shoes
#908401
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Attention Consumers: I ordered 4 pairs of shoes from Cole Haan online. All 4 pairs are very poor quality. You can find better craftsmanship at Target. The materials are inferior, they are not true to size, overall a complete waste of money. Too bad two pair were...
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2.4
Boyes Hot Springs, California
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Cole Haan Shoes
#773318
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Cole Haan Shoes Review

I have been a customer of Cole Haan for many years and generally I love the shoes but the last pair of flats I purchased in Bloomingdales last year developed a hole in the toe I don't wear them everyday and really disappointed please advise
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Cole Haan Shoes
#741828
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