Cole Haan Kent Loafers Reviews

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I was recently ordered a pair of loafers through the Cole Haan website. The site claimed it was a limited stock item. Upon arrival, I received a pair of boots instead. After talking to customer service, they said the loafers were not in stock although the website still said 'limited stock'. I sent the boots back and now they want to keep the shipping cost. I should not have to pay for shipping for a transaction that shouldn't have taken...
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