Product: Cole Haan Customer Care Clear all filters (0 of 5 reviews match)
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Cole Haan - THAnk you brittney at miromar in fort Myers Florida

Great service from Brittney at the cole haan at miromar outlets in fort Myers. Super nice, helpful, good tips and great service. Thanks again. Will enjoy my shoes and my husband will enjoy his!
4.2
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Cole Haan Customer Care
#1209014
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Cole Haan refunded the money to my terminated Master Card and refused to retrieve the funds and reapply to my Visa. My bank never received the funds and Master Card never transferred to my Visa. Bottom line, I am out the money. As I always say "I vote with my feet"...
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2.2
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Cole Haan Customer Care
I didn't like
  • Poor customer service
#1055046
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First time I ever shopped at one of your stores I spent $418 on my son.Bought four pair of shoes and two pair of socks for my son I went to return the socks (7.63) the general manager, Katrina at the Auburn Hills store refused to return a pair of socks. They have...
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Anonymous
Anonymous

What's with the socks???? Here's my email to the company about socks I purchased for my husband from the SAME store dealing with the SAME manager:I am writing you this email t...

1.0
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Cole Haan Customer Care
#944471
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Had my first experience ordering via Cole Haan website. I am in Canada. First they dont mention what is the price charged for returning an item. Second, the process is unclear. I had to call twice, their agent had no clue and put me on hold for 15 minutes. I...
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2.0
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Cole Haan Customer Care
#859127
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Maybe I'm unreasonable, but I'm very turned off by Cole Haan's whole experience when I had an issue. This is the letter I sent to them. (I'm supposed to get a follow up within 24 hours, let's see if that happens.) _________________________________________________ I...
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Anonymous
John

Just to help clear up something for you so that you understand how Cole Haan's inventory works. The store's inventory, the warehouse inventory, and the internet inventory are...

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Cole Haan Customer Care
#303017
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